The consultation will take place on StarLeaf (free app - secure, high quality video meetings) prior to your in clinic appintment.
All forms including consent forms will be emailed to the patient to be completed, signed and returned via email prior to the in clinic appointment.
No Waiting Areas
Patients will be asked a set of screening questions when booking appointments.
A contactless infrared termometer will be used to check the temperature of anyone entering the clinic.
Hand Sanitiser Gel and PPE
Patients will be provided with hand sanitiser and personal protection equipment upon entering the building. Your treating doctor, Dr Kurian will wear PPE at all times
Attend Appointments Unaccompanied
Patients are the attend appointments on their own.
Reduced Numbing Cream Service
To reduce the length of appointments, numbing cream (if required) will need to be applied half an hour before attending for the procedure.
The toilets will be closed to patients unless exceptional circumstances.
No Cash Payments
Payments can only be made via credit or debit cards.
COVID-19 Cleaning Schedule
In additions to Castle Quay Medical Practice's high standard cleaing protocol, extra cleaning measures will be made throughout the day to ensure all surfaces and touch points are regularly sanitised