COVID-19 MEASURES

Online Consultation


The consultation will take place on StarLeaf (free app - secure, high quality video meetings) prior to your in clinic appintment.




Paperless


All forms including consent forms will be emailed to the patient to be completed, signed and returned via email prior to the in clinic appointment.




No Waiting Areas


There will be no waiting areas within the clinic. Patient will be called into the building.




Patient Screening


Patients will be asked a set of screening questions when booking appointments.




Temperature Check


A contactless infrared termometer will be used to check the temperature of anyone entering the clinic.




Hand Sanitiser Gel and PPE


Patients will be provided with hand sanitiser and personal protection equipment upon entering the building. Your treating doctor, Dr Kurian will wear PPE at all times




Attend Appointments Unaccompanied


Patients are the attend appointments on their own.




Reduced Numbing Cream Service


To reduce the length of appointments, numbing cream (if required) will need to be applied half an hour before attending for the procedure.




Toilets Closed


The toilets will be closed to patients unless exceptional circumstances.




No Cash Payments


Payments can only be made via credit or debit cards.




COVID-19 Cleaning Schedule


In additions to Castle Quay Medical Practice's high standard cleaing protocol, extra cleaning measures will be made throughout the day to ensure all surfaces and touch points are regularly sanitised